The airline business is a huge industry which services millions of people everyday 24/7. Use IRISDESK to handle customer inquiries, complaints and other passenger issues.

The Banking industry has a huge client base and contacting new and old customers requires a lot of manual incoming and outgoing phone calls. They can also use IRISDESK for queueing system to keep customers organized.

Dealerships have a large client base and requires a huge effort to keep customers alligned with servicing and scheduling for repairs and maintenance.

The Logistics industry also shares the same use for IRISDESK as they primarily need to get in touch with their delivery agents or partners to ensure the smooth process of delivery of their goods or services.

Having a popular e-commerce website requires a fast, reiable and friendly customer support. When starting an e-commerce store, you need to plan to handle inquiries and support for orders that were made daily.

For Education, IRISDESK can really be a big help for coordinating with Parents and school alumni. The schools contact parents all the time from enrolment inquiries, school suspensions down to updating parents of the students progress.

IRISDESK can be used for campaign purposes, or simply a number to call for an Emergency Response number.

Communicate with employees for change of schedules or customer feedbacks, inquiries, or complaints. All these can be tracked and recorded by IRISDESK to ensure better service in the hotel industry.

Hospitals can use IRISDESK queuing feature by text messaging the patient if it's already their turn. This can also be used in the doctor's office where they have a long line of patients for checkups.

Recruitment has always used incoming and outgoing calls and texts as a major part in their processes to acquire new employees for the company. Now through IRISDESK they can all be alligned and updated on each status of their candidates.

An industry where pre sales is just the beginning. There are many steps a customer needs to undergo to acquire insurance and customers first require the highest trust in the people behind the product and brand.

IRISDESK can help companies in Media & Entertainment by maintaining a high Service Level by answering customer inquiries and promotions through inbound and outbound calls and text messages.

Brokers require a large client base to thrive because buying property is a long process with low conversions, requiring numerous meetings, communication and convincing.

In some malls, internet is unreliable. A good percentage of buyers window shop, while retailers don't even know their name. When buyers are interested, use IRISDESK to seal the deal via SMS.

IRISDESK is the perfect solution for this industry with our inbound and outbound SMS and calls features and services. IRISDESK can be used for promotional marketing to keep customers and potential clients informed of their promos.