The airline business is a huge industry which services millions of people everyday 24/7. They can use IRISDESK to handle customer inquiries, complaints and other passenger issues.
Key IRISDESK Uses:
Unlike cloud-based services, IRISDESK does not require an internet connection. Use IRISDESK even in remote places, or in situations where a wi-fi signal is scarce.
IRISDESK is designed with ease of use in mind. No clunky interfaces, no weird designs that take you back to the previous decades of the internet.
No need to spend millions on mass SMS campaigns for your customers -- we do not charge per message. IRISDESK offers a convenient monthly payment plan.
Phone calls are used to immediately contact passengers. With IRISDESK, users can track calls to know what are the similar issues and also to audit their CSAT.
Unforeseen circumstances and force majeure can cause delays and reschedules. Use IRISDESK to contact passengers during these incidents.